General Data Protection Regulation – Update : May 2025

CITRA – www.citra-limousin.com

CITRA (Centre d’Ingénierie des Traitements et Revêtements Avancés), located in Limoges, attaches great importance to the protection of your personal data and is committed to ensuring security and confidentiality, in accordance with the General Data Protection Regulation (RGPD – EU 2016/679) and CNIL regulations.

1. Data collected

When using our website, we only collect personal data that is strictly necessary to make contact or request information, in particular via our contact form. This data may include :

  • First and last name
  • e-mail address
  • Telephone number (optional)
  • Message content

Browsing data is also automatically collected anonymously for statistical purposes (country of connection, browser type, visit time, pages viewed).

2. Data processing purposes

The data collected is used for :

  • Respond to your contact or information requests.
  • Improve the user experience on our website.
  • Ensure the proper functioning and security of the site.
  • Produce anonymized visitor statistics.
  • Only if you agree, we can recontact you at a later date as part of information, prospecting or communication campaigns, in connection with our association and surface treatment services.

3. Retention period

Personal data from forms is kept for a maximum of three years from the last incoming contact. At any time, it is possible to request the deletion of data by contacting us at the following email address: contact@citra-limousin.com

Data collected for commercial prospecting purposes is kept for a maximum of three years from the last contact with the person concerned, in accordance with CNIL recommendations. Anonymized browsing data may be kept longer for statistical purposes.

In accordance with current regulations, you may object to this type of communication at any time by exercising your rights via our contact form or by contacting us directly at the following e-mail address: contact@citra-limousin.com

4. Recipients of data

Data is intended exclusively for CITRA’s authorized members and will under no circumstances be transferred or sold to third parties.

5. Your rights

In accordance with the RGPD, you have the following rights concerning your personal data:

  • Right of access
  • Right of rectification
  • Right to object
  • Right to erasure
  • Right to restriction of processing
  • Right to portability

You may exercise these rights at any time by sending a written request, together with a copy of your identity document, to the following address:

CITRA (Service communication) – 12 rue Atlantis, 87000 Limoges, France

or by e-mail to contact@citra-limousin.com

6. Cookies

The www.citra-limousin.com website uses cookies to ensure its smooth operation and to establish anonymous consultation statistics.

In accordance with current regulations, users are informed of the use of cookies as soon as they enter the site, via a dedicated banner, and can accept or refuse their use.

7. Data security

CITRA implements appropriate technical and organizational measures to guarantee the security and confidentiality of personal data processed.

8. Changes to the policy

This policy may be regularly updated to ensure its legal and technical compliance. The date of update is indicated in the header of this data use policy.